Returns and Re-Ship Service
Returns & Re-Ship Service
We know returns can be a bit of a faff — so we’ve made it easier (and cheaper!) with our dedicated services.
🔄 Low-Cost Returns Service
Need to send something back? Use our discounted returns option and avoid paying full courier prices.
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Simple online process
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Reduced shipping rates
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Trackable and reliable
👉 Click here to start a return
1. Pack the items you're returning securely, using the original packaging if you like. (Please include a copy of the returns paperwork, failing to include may delay the returns process)
2. To print your return label please visit the link below and following instructions. Please use add RMA10181551 as order reference. (Do not forget to include RMA to the front of your order number or it will not work) Cover any existing shipping labels.
📬 Re-Ship Service
Sometimes items arrive back with us that aren’t eligible for a refund or exchange — but don’t worry, you don’t have to lose them!
With our Re-Ship Service, we’ll send your items back to you quickly and at a reduced cost.
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Keep your items (no waste!)
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Discounted return postage
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Fast turnaround
💡 Pro Tip: To save time, always check our Returns Policy before sending anything back.
Returns & Exchanges
What items are returnable?
Within 30 days of receipt of your shipment for a full refund/exchange OR 90 days for an exchange or credit note.
In original new condition with tags attached.
Unwashed and Unworn
In the original packaging with tags attached.
What items are non-refundable non-returnable?
Free gifts or promotional items
Printed Dance School Uniform*
* Incorrectly supplied garment sizing and incorrectly printed items must be reported with 7 days of receipt of item. These will be replaced upon confirmation of error.
Underwear, Tights & Socks
Masks/Face Coverings
Our size guide can be seen here.
If you require any help on selecting the correct size then please feel free to give the team a call. They would be happy to help. Contact Us
Returns and Re-Ship Service
