Coronavirus Updates 2020
Update 13 May 2020:
Amazing News. We have opened areas of the business back up. By following government guidelines we are now able to process web orders and print. We are extremely limited in numbers so these process are going to be much slower initially. Please bare with us :)
There are still quite a few business in our supply chain that are closed so if products are unavailable we will ship them as soon as possible.
Due to staffing the store will remain closed and we are not manning the telephones. Please contact us and say firstname.lastname@example.org
Update 21 March 2020
For the safety of our customers, our team and to help prevent the spread of COVID-19 virus, we decided to temporarily close our store on 21st March. This was then further enforced by government regulations on the 23rd March. All of our website shipping and print manufacturing is processed in the same building meaning that we have had to cease all operations.
If you've placed an order recently, this will be processed as soon as we return. Our returns policy has also been extended to 30 days from when our stores re-open and our website is back up and running. All orders that are ready for collection will be notified when it is safe to do so.
Please don't post any returns back to us as we're so sorry, at this time, we won't be there to receive them. If you have already posted a return in the last couple of days, hold onto your proof of postage, and we'll process it when we re-open.
If you have any concerns or queries, our customer services team is working remotely so email is best - please contact us here
Please stay in touch via our social channels - click the icons below to say hi - we will have up to date news and it is going to be so important just to keep in touch during these difficult times :)
Pandr's thoughts are with people around the world who have been affected by the COVID-19 outbreak. We hope for a speedy recovery and look forward to our reunion.