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Print FAQ

STEP-BY-STEP GUIDE TO PLACING AN ORDER:

1. If you have a logo please send this to hello@pandr.online Types of artwork that is accepted is below. If you do not have a logo then the team will work with you to create something special (additional charges may apply)
2. We can match existing products or we have an amazing range to choose from. Our most popular styles are here Select the products you would like printing.
3. The team is here through to help you choose the correct items, colours to represent your school/brand.
4. Visual proofs will be generated for you to approve. (Unlimited free revisions and physical samples can be produced at cost.)
5. Once everything is approved we will list your collections online if requested or you can place orders directly. Email orders are required to ensure correct spelling.
6. Sit back and relax and wait for the goodies to arrive.
  

    WHAT TYPES OF ARTWORK FILE DO YOU ACCEPT?

    We can accept the following file types:

    .psd .ai .cdr .pdf .eps .jpeg .png .tiff

    For colour sensitive designs, paper, card or poster printing we do require the following specification:

    PDF/PSD

    Colour: CMYK
    Resolution of images: 300dpi
    Fonts: embedded

    JPEG/PNG/TIFF

    Colour: CMYK
    Resolution: 300dpi
    Fonts: Rasterised

    VECTOR - AI, EPS OR CDR

    Colour: CMYK
    Resolution or Images: 300dpi
    Fonts: All text must be converted to curves or outlines - or send us your font (TT) file.

    We can accept Word, PowerPoint or RTF files but there may be quality issues – You can export all these files to Jpeg or PDF which will result in better end results.

    DO I NEED TO SUPPLY CMYK ARTWORK?

    If colours are critical then please speak to a member of the team who will advise accordingly. The RGB spectrum is for screen or computer viewing, this has a much larger field then the CMYK spectrum. If you supply RGB artwork, you may find that it will differ when printed to what you supplied.

    CMYK is a 4-colour printing process that stands for cyan, magenta, yellow and key (black)

    RGB is a light-based colour model that stands for red, green and blue

    DO YOU HAVE A MINIMUM ORDER QUANTITY?

    For the majority of process we do not have a minimum order quantity. The pricing if we host your products online would be RRP. If you would like to order directly you would benefit from TRADE pricing and BULK pricing on larger orders.

    For printed paper, flyers, leaflets etc then it is not cost effective to produce in small numbers so these tend to start around 100/qty. Speak to a team member about any quantities you are considering, and we will be able to advise accordingly.

    Bespoke/custom made garments will have a minimum order to produce. Speak to the team today to discuss your requirements. We have solutions for all your needs.

    WHAT ARE YOUR PRODUCTS LIKE?

    We have a vast selection of products suitable for children and adults. We personally test everything before we allow it to be sold. You will notice the team wearing many of our garments, they love them! If you're looking for something a little bit different just let us know and we will do our best to source it.

    Our most popular products can be seen here

    CAN YOU PRINT ONTO ONE OF MY GARMENTS?

    Yeah sure, we can print on your own items of clothing. This is subject to an inspection of the material composition. We are very experienced printers and know the fabrics quite well. There is a risk though that products not designed for print may not react as expected. We do not accept any responsibility in this instance. Unsure if your product is suitable just ask the team.

    We are unable to sublimate or embroider onto customer's own garments.

    CAN I BUY A BLANK PRODUCT FROM YOU?

    Yeah why not. Contact Us for more information and pricing. Blank products are boring though why not choose a funky design?

    CAN I CHOOSE THE METHOD OF PRINTING YOU USE?

    If you already have knowledge of these methods and have a print method preference just give us a call on (+44) 01302 822444 and we can make sure everything will meet our criteria. If you are not sure then let us help guide you through the most suitable options.

    WHAT IS YOUR TURNAROUND TIME?

    We pride ourselves on a super-dooper speedy turnaround. We will always look at achieving your deadlines but please note that, the more you order, the more time we would need to print the order. It's important to remember not to leave your orders to the last minute, as printing larger orders can take more time.

    HOW MUCH DOES A T-SHIRT COST?

    We maintain a simple pricing structure. Gone are the days of being charged per letter. For a price list please send your requirements to hello@pandr.online 

    WHAT SIZE ARE THE T-SHIRTS/CLOTHING?

    Sizing information can be supplied per garment. Sizes tend to be measured in inches across the chest or waist. If you need a specific measurement just ask as we can usually find it out We also hold most items instore if you want to come down, say hi and try on.

    HOW MUCH IS DELIVERY AND WHERE DO YOU SHIP TO?

    We ship throughout the world.

    RRP Price shipping is £5.95 per order. FREE above £50

    TRADE Price Shipping is £5.95 per order. FREE above £200

    BULK Price Shipping is quoted per order.

    For full information on our delivery cost and shipping methods, click here

    CAN I GET A DISCOUNT IF I AM A CHARITY?

    We work with lots of local and national charities. It would be subject to a discussion with our team so just give us a call on (+44) 01302 822444 or Contact Us

    CAN YOU HELP ME DESIGN A T-SHIRT?

    Our team of experts have years of design and print experience behind them and would be happy to help you create your dream design. We will send you a proof of what it looks like and make changes until you're happy with it. If you have design skills and prefer to send us your artwork complete, great. Just make sure it meets the design requirements and then email it over to hello@pandr.online

    WHAT'S THE MAXIMUM PRINT AREA?

    Digital, Vinyl and Transfer printing goes up to A2 size, roughly 40cm x 50cm is . Garment dependant. For embroidery we believe the smaller, the classier. Sublimation almost has no limits, Full all over prints are our speciality!

    Banner, Poster, Sticker Printing is subject to a 100m roll. 1000mm width.

    WHY IS THERE SOMETIMES A SET UP COST?

    Certain print options like embroidery requires specialist software to digitise the image. The better-quality artwork you supply will drastically reduce these costs and produce a better finished product. The fee is non-refundable once digitisation has been completed. The good news is that this is a onetime fee.

    When we are creating bespoke garments with all over print the set-up process is considerably longer. Templates must be created, and, in some instances, your very own fabric will be created unique to your order. The fee is non-refundable once digitisation has been completed. The good news is that this is a onetime fee.

    There are no set-up fees for vinyl, digital or transfer process.

    WHAT PRINT METHODS DO YOU OFFER?

    We can offer personalised designs for groups, clubs, schools, businesses or dance studios. Enjoy custom made products finished with the highest level of quality.

    We have a huge range of products available and if you need some inspiration or have an idea for a product you can’t find. We can surely help.

    Our products include, but are not limited to;

    • Clothing (T-shirts, Hoodies, Onesies, Shorts, Jackets, Joggers, Shirts, Aprons)
    • Water Bottles, Keyrings, Coasters, Mugs, Caps, Bags, Cases, Jigsaws & Phone Cases
    • Marketing/Promotional Materials (Flyers, Business Cards, Banners)

    We use many different printing methods depending on the product, material and customer requirement.

    Our current printing methods are:

    DTF
    Low Run - Low Cost
    Matte finish with 16 Million colours achievable.
    New Technology. Suitable for anything from workwear to sportswear. Great durable, professional clothing print option.

    Vinyl Transfer
    Low Run - Low Cost
    Matt/Gloss Single & Multi Colours. Metallic. Fluorescent. Glow in the Dark. Glitter.
    Our most popular option. Suitable for anything from workwear to sportswear. Great durable, professional clothing print option.

    Digital/Litho Print
    Low Cost - Possible Minimums - Fast/Fastest
    Full colour digital print suitable for light and dark fabrics. Signage, Posters, Banners, Stickers, Flags & Promotional. Business Cards, Flyers, Leaflets, Comp Slips, Booklets.
    High quality, flexible and very durable print option. 

    Laser Transfer
    Low Cost - No Minimums - Fastest
    Full colour laser print transfers.
    Perfect for stag and hen, parties.

    Screen Print Transfers
    Low/Med Cost - Minimum Order Req'd - Fast
    Commercial Full colour clothing transfers (metallics available)
    Great for fitness, dance and sports clothing. This is the number one choice for commercially printed clothing.

    Sublimation
    Med Cost - Minimum Order May Be Req'd - Slow/Fast
    Sublimation is a very large field. We use this method for many items. Medal Centers, Trophies, Keyrings, Water Bottles, Mugs and many more products. Sublimated clothing is all the rage at the minute and is used on the new 'Dance Mom' style tracksuits, leotards, sportswear and fitness clothing. For more information please get in touch with one of the team.

    Pandr® GEMS
    Low Cost - No Minimums - Fastest
    (Rhinestones, Rhinestuds and Shapes)
    Can be an add on option for any of the clothing print options or be used all on its own. Who doesn't like a bit of bling. Perfect for dance and gymnastics, the team really enjoys Pandr GEMS as they can get very creative.

    Embroidery
    Low Cost - No Minimums (Set Up Charges May Apply) - Slow/Fast
    High quality and very durable finish. A traditional method generally used within the workwear industry. We like to set the bar high though so if you have some crazy idea send it over and put us to the test.

    BESPOKE
    High Cost - Minimum Order Will Be Req'd - Slowest
    Premium no limits design/products.
    The only limit is your imagination.

    Talk to us about your individual needs by telephone 01302 822444 or use the Contact Us Page

    Join the hundreds of other dance schools and let Pandr take the stress out of ordering. We will only list approved items for your students to purchase. Join us.

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    INFORMATION

    OPENING HOURS:

    Store Opening Times
    Monday to Friday
    10am - 6pm
    Saturday
    10am - 4pm

    01302 822444

    hello@pandr.online

    Delivery:

    Free delivery available on all qualifying orders of £50 or more.

    PAYMENTS:

    Credit Card: Visa, MasterCard, American Express, Paypal, ApplePay

    Despatch Times

    In stock items are being despatched within 2 days. Orders with printed items take on average 10 days. More information is provided on individual product pages.

    Pointe Shoe Fitting

    Normal service has resumed but please wear a mask. Book by clicking the link on the bottom of the homepage and follow the instructions which will be emailed to you. See you soon

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